Safe & Responsible Gaming

Play Smart.
Stay in Control.
Enjoy 93pkr Responsibly.

At 93pkr, we believe that gaming should always be a source of entertainment — never stress, financial pressure, or distress. Our responsible gaming framework gives every Pakistani player the tools, knowledge, and support they need to keep their experience positive, balanced, and within their own limits.

21+
Age Requirement
24/7
Support Available
6
Protection Tools
0
Tolerance for Underage Play
Our Commitment to You

93pkr is more than a gaming platform — we are your partner in maintaining a healthy, balanced relationship with online gaming. Every tool on this page is available to you, free of charge, right now.


Internationally Licensed Operator
PKR Deposit & Loss Limits
Immediate Self-Exclusion
Strictly 21+ — No Exceptions at 93pkr

The 93pkr platform is available exclusively to individuals who are 21 years of age or older. Every registration is subject to automated age verification, and accounts suspected of being held by minors are suspended immediately pending manual CNIC or passport verification. If you are a parent or guardian, we strongly encourage you to use parental control software to prevent underage access to online gaming platforms. Registering while underage is a material breach of our Terms & Conditions and will result in permanent account closure and forfeiture of any balance.

What Does Responsible Gaming Mean at 93pkr?

Responsible gaming at 93pkr means maintaining full awareness and control over your gaming activity at all times. Whether you are placing a cricket bet during a PSL match, spinning the reels on a favourite slot, or playing live casino games — responsible gaming is about enjoying the experience within limits that work for your lifestyle, budget, and wellbeing.

Gaming should be entertainment. The moment it starts affecting your finances, relationships, mental health, or daily routine in a negative way, it is no longer entertainment — and 93pkr takes that very seriously. Our platform is designed with multiple layers of player protection built directly into the account management system, accessible to every registered player across Karachi, Lahore, Islamabad, Faisalabad, and beyond.

As part of our international gaming licence obligations, 93pkr adheres to globally recognised responsible gaming standards and cooperates fully with regulatory bodies to ensure our platform operates in a manner that prioritises player welfare above commercial interests.

Entertainment First

93pkr treats gaming as a leisure activity — never as a guaranteed income source or financial strategy. Every player is encouraged to set a personal entertainment budget in PKR before each session and treat any winnings as a bonus, not an expectation.

Full Transparency on Odds

All 93pkr games operate on certified random number generators and published return-to-player (RTP) figures. We believe informed players make healthier decisions, so we make odds and game statistics available at all times.

Player-Controlled Limits

Every 93pkr account comes pre-equipped with tools to set daily, weekly, and monthly PKR deposit limits, loss limits, and single-session time limits — all of which take effect immediately when applied and require a cooling-off period to increase.

Proactive Monitoring

93pkr's responsible gaming system monitors player behaviour patterns for indicators of problem gambling — such as escalating bet sizes, extended sessions, or repeated deposit attempts following losses — and triggers welfare check-ins when thresholds are reached.

Immediate Human Support

Our 24/7 live chat support team includes trained welfare staff who can assist with responsible gaming concerns, account restrictions, and referrals to professional support organisations, with response times under one hour at all times.

Your Six Responsible Gaming Tools

Built into every 93pkr account — no separate application required. Access all six tools directly from your account settings at any time.

PKR Deposit Limits

Set a maximum PKR deposit amount per day, week, or month across all payment methods including JazzCash, EasyPaisa, HBL, and UBL. Once your limit is reached, further deposits are blocked for the remainder of the period. Limits reduce immediately; increases require a 24-hour cooling-off period and a formal review.

Loss Limits

Define the maximum amount in PKR you are willing to lose over a defined time period. When your net losses reach your set threshold, your account is automatically restricted from further wagering until the period resets. This is one of the most effective tools for players who want a hard financial boundary on their gaming activity.

Session Time Limits

Set a maximum continuous gaming session duration. When your time limit is reached, 93pkr will display a full-screen reminder and log you out automatically if no action is taken within two minutes. You can also activate reality-check notifications that appear at intervals you choose — every 30, 60, or 90 minutes — showing your session duration and net balance.

Cooling-Off Periods

Take a short break from gaming without permanently closing your account. Cooling-off periods are available in durations of 24 hours, 48 hours, 7 days, and 30 days. During a cooling-off period your account is suspended from all wagering activity, but you retain access to your account balance and can request a withdrawal. The restriction activates instantly upon request.

Self-Exclusion

For players who feel they need a longer break, 93pkr offers self-exclusion periods of 3 months, 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion takes effect within one hour of your request and cannot be reversed before the chosen period expires. During exclusion, you will also be removed from all marketing communications automatically.

Gaming Activity Reports

Request a full gaming activity report covering your deposit history, withdrawal history, net wins and losses, session durations, and game-by-game breakdown — all denominated in PKR. Reports are available on demand and delivered to your registered email within 24 hours. Regular self-review is one of the most practical habits of responsible gaming.

Self-Exclusion at 93pkr

Self-exclusion is the strongest player protection tool available on the 93pkr platform and one we actively encourage any player who is struggling with their gaming habits to use without hesitation. There is no stigma attached to self-exclusion — it is a sensible, proactive decision that 93pkr fully supports. Requesting self-exclusion will never negatively impact your ability to withdraw your existing balance.

How to Apply for Self-Exclusion

Self-exclusion can be activated through any of the following channels. The process takes under five minutes and your account will be restricted within one hour of confirmation.

  • 1 Log into your 93pkr account and navigate to Account Settings → Responsible Gaming → Self-Exclusion. Select your preferred exclusion period and confirm your identity.
  • 2 Alternatively, open the 24/7 live chat on the 93pkr platform and inform the support agent that you would like to apply for self-exclusion. No further documentation is required — your verbal request via chat is sufficient.
  • 3 You may also send an email to [email protected] with the subject line "Self-Exclusion Request", including your registered username and preferred exclusion period.
  • 4 Once confirmed, 93pkr will remove you from all marketing communications, restrict your account from deposits and wagering, and send you a written confirmation to your registered email address.
  • 5 Your outstanding balance remains accessible throughout the exclusion period. Submit a withdrawal request via live chat and funds will be returned to your JazzCash, EasyPaisa, or bank account within the standard processing timeframe.

Recognising the Warning Signs

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling-related harm. If you recognise several of these in your own behaviour, we strongly encourage you to use one of 93pkr's responsible gaming tools or reach out to our support team.

Spending more money on gaming than you originally planned or can comfortably afford, particularly using funds set aside for household expenses, rent, or school fees.

Chasing losses by increasing bet sizes or making additional deposits in an attempt to recover money you have already lost in the same or previous sessions.

Feeling restless, irritable, or anxious when attempting to reduce or stop gaming activity, or when unable to access the platform for any reason.

Neglecting family responsibilities, work commitments, or social relationships in Karachi, Lahore, or wherever you are based, due to time spent gaming.

Borrowing money from family members, friends, or financial services to fund gaming activity, or lying to people close to you about the extent of your gaming.

Using gaming as a primary way to cope with stress, loneliness, anxiety, or depression, rather than as occasional entertainment alongside other activities.

Quick Self-Assessment

The following questions are adapted from internationally recognised responsible gambling assessment frameworks. Answering "yes" to three or more of these questions suggests it may be time to speak with a professional. This is not a diagnostic tool — it is a starting point for self-reflection.

Have you ever spent more time or money on gaming than you intended to when you started a session?
Have you ever tried to win back money you lost gambling, sometimes referred to as "chasing your losses"?
Have you ever borrowed money or sold something of value in order to fund your gaming activity?
Has your gaming ever caused arguments, stress, or concern with a spouse, family member, or close friend?
Have you ever felt the need to be secretive about how much time or money you spend on gaming?
Have you ever felt that you need to bet with larger amounts of PKR to get the same level of excitement from gaming?
Have you ever neglected your work, studies, or family commitments because of time spent gaming?
Do you find it difficult to stop gaming once you have started, even when you had originally planned to play for a limited time only?
If you answered yes to three or more of the above questions, we encourage you to contact our responsible gaming team via live chat or apply for a cooling-off period or self-exclusion through your 93pkr account settings today.

Support & Help Resources

If gaming is causing you or someone you care about distress, the following resources and 93pkr's own support team are available to help. Reaching out is always the right move.

93pkr Live Chat

Our trained support team is available 24 hours a day, 7 days a week. Simply open the live chat widget on the 93pkr platform and tell the agent you need responsible gaming assistance. Response time is under one hour, any time of day.

Responsible Gaming Email

Send your concerns, self-exclusion requests, or account restriction requests to [email protected] with the subject "Responsible Gaming." We aim to respond to all welfare-related emails within 5 business hours.

Gamblers Anonymous Pakistan

Gamblers Anonymous operates a peer support network for individuals affected by problem gambling. Their fellowship-based approach has helped thousands of people across Pakistan reclaim control over their gaming behaviour and financial wellbeing.

Mental Health Foundation

Professional mental health organisations in Pakistan provide counselling and support for individuals and families affected by problem gambling. If gaming is affecting your mental health or family relationships, professional counselling is a highly effective next step.

Internationally Licensed
93pkr operates under an international gaming licence whose conditions include mandatory responsible gaming provisions, player protection standards, and independent audit requirements.

Our Regulatory Commitment

As an internationally licensed operator, 93pkr is legally obligated to maintain responsible gaming standards that meet or exceed the requirements set by our licensing authority. These obligations are not optional extras — they are core conditions of our licence to operate, and we take them seriously.

Our responsible gaming programme is reviewed annually by independent third-party auditors who assess the effectiveness of our player protection tools, our staff training procedures, our age verification processes, and our self-exclusion compliance rates. The results of these audits inform continuous improvements to our responsible gaming framework.

93pkr also participates in cross-operator self-exclusion programmes, meaning that a self-exclusion request made on our platform can — upon your request — be shared with other participating operators so that your exclusion is honoured across multiple platforms simultaneously. This is particularly important for players who are committed to taking a comprehensive break from all online gaming activity.

Annual Independent Audit

Our responsible gaming practices are independently verified every year.

Staff Training

All 93pkr support staff are trained in problem gambling identification and intervention.

Age Verification

CNIC-based age verification is mandatory for all 93pkr accounts before any deposit is processed.

Data Protection

All responsible gaming requests and self-exclusion records are stored securely and never shared with third parties without consent.

21+ Only — Your Wellbeing Comes First

Play at 93pkr — On Your Own Terms

Use our responsible gaming tools to set your own limits, take breaks when you need them, and enjoy cricket betting, slots, and live casino games as the entertainment they are meant to be.

By using 93pkr you confirm you are aged 21 or above and agree to our Terms & Conditions and Privacy Policy.